Common questions

Clear answers before care begins.

Understanding service categories, responsibilities, and availability helps families make more informed decisions about support at home.

What kind of help can Carevona provide at home?

Care may include companion and sitter tasks, personal care tasks, and nursing services when they are included in Carevona's current authorization and the individual service plan.

What is the difference between companion care and personal care?

Companion care is generally non-hands-on support such as companionship, supervision, meals, light housekeeping, and transportation. Personal care includes hands-on help with activities of daily living such as bathing, dressing, toileting, mobility, and eating.

How is a care plan created?

The process begins with a conversation about routines, needs, preferences, risks, and goals. The appropriate care team then helps shape a service plan for the individual.

Are skilled nursing services always available?

No. Skilled nursing depends on Carevona's current PHCP authorization, qualified licensed staff, assessed needs, and the individual service plan.

Who provides skilled nursing care?

Skilled nursing procedures are provided by a licensed registered nurse or licensed practical nurse within their scope and the applicable plan of care.

Can the service plan change?

Yes. Home care needs can evolve. Ongoing communication helps identify when routines, tasks, schedules, or the level of support should be reviewed.

What should a family discuss before care begins?

Share daily routines, mobility needs, personal preferences, communication needs, safety concerns, current supports, and the outcomes the person hopes care will make possible.